Helpline:
You can get information about ARRIVA Trains Northern's services and connections by phoning National Rail Enquiries on: 08457 484950

Customer Relations:
You can contact the Customer Relations department from 6am to 11pm Mondays to Saturdays, and from 7am to 10pm on Sundays 0870 602 3322

Where to buy your ticket:
There are several ways to buy your ticket - from staff at stations, from travel centres, from Quickfare ticket machines, from some travel agents or over the phone. If your journey starts at a station where there are no staff, you can buy your ticket from the conductor on the train. For more details call the National Rail Enquiries.  

Special Notices:
Bank holiday services
We normally provide a full service on all bank holidays except over Christmas and New Year.

Engineering work
Occasionally, services are affected by track maintenance work. We always provide other transport if this happens.

For full details of any changes to our services, please phone 08457 484950 or click on the Special Notices link above.